Common Issues

An “Are You Sure You Want To Do This?” error message while uploading the theme installation files in WordPress.

This error is due to the upload size limit configuration for your server. To fix this, you can either increase the PHP limit or upload the theme using over FTP.

Site crashing during plugin activation.

If your site is crashing when you try to activate the plugins included with Intensity, the issue is most likely related to your server configuration. Check to see if your configuration meets the recommended requirements.

A “Destination folder already exists” message when installing the theme.

When installing or updating the theme, only one theme folder with the same name can exist at once. This message is shown when the Intensity theme already exists on your server. If you are trying to update, follow the update instructions found within the documentation.

Leave a Reply