Thank you for the link, it gave us the information that we needed.
It looks as though the issue is that jQuery is being loaded too late on the page. The theme seems to be loading jQuery near the bottom of the page, when it should be loaded in the head of the page. We see a number of errors all mentioning “Uncaught ReferenceError: jQuery is not defined”. Our code is trying to use jQuery prior to it being loaded on the page. One thing you could do to correct this would be to add the following code into the “Closing head code” option in the Intense admin options (Settings->Intense) on the Extras tab. This will add the jQuery script into the head section of the page.
Let us know if this doesn’t correct the issue. If you would rather not include this script this way, you may have to contact the theme developer and see if they could setup the theme to call the jQuery script earlier.
- This reply was modified 6 years, 11 months ago by Intense Visions.