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  • September 21, 2018 at 1:04 pm #9047

    pic2gosv
    Participant

    Hello guys,
    I am having problem to use your plugin with this theme Newspaper from TagDiv.

    If i use the Intense shortcodes in posts they work fine and looks great. The problem come when i want to create a new page, if the Intense plugin is active the standard editor and the TagDiv Composer plugin start to remove any content of the page i am editing. With the Intense plugin inactive page editors works well.

    What may i check to solve this conflict between theme and plugin?

    Thanks,

    September 25, 2018 at 8:59 am #9052

    Intense Visions
    Keymaster

    Thanks for reaching out to us. It’s hard to say what is going on without looking at the issue directly. Have you had a chance to reach out to TagDiv yet to see if they have any suggestions? We can look into the issue if you send us temporary access to your site. Thanks!

    September 25, 2018 at 12:35 pm #9053

    pic2gosv
    Participant

    Yes, i contacted them, but they replied that if the plugin is not compatible with the theme they can’t do anything.
    i can give you temp access to the site if you tell me where i can send the info.
    Thanks!

    • This reply was modified 6 years, 2 months ago by pic2gosv.
    September 25, 2018 at 10:08 pm #9056

    Intense Visions
    Keymaster

    Submit a support ticket with login credentials and we will see what we can do. Thanks!

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